Recurring Issues

EDI Failure Notification - Scheduler Alerts
We receive email notification alerts from scheduled runs at 3:00am, 7:00am, 11:00am, 6:00pm and 7:00pm. They can be dismissed. Any EDI errors that need to ...
Thu, 1 Aug, 2019 at 2:43 PM
Failed ASN Report
There are 2 case scenarios for the failed ASN alerts. Case 1: No ASNs failed (Failed ASN report 0 ASNs failed out of ...)     This is a notification...
Tue, 13 Aug, 2019 at 2:50 PM
EDI Failure Notification - Errors
To find where the error took place, look at the Transformation code. SendPOToAcct_USA: 850 (PO) trn_POAckToTP: 855 (POAck) trn_WhseShpOrdToTP: 940 (WSO)...
Thu, 22 Aug, 2019 at 2:42 PM
864 Error Messages
Tickets from Admin that come in with title: EDI Report - EDIXML_TextMessage_864 (TXT) [customer name]. Create/Run the following scenario: Set Type: Se...
Tue, 20 Aug, 2019 at 8:48 AM
Return Authorization Request
HomeDepot.ca sometimes sends us Return Authorization requests. There is an attachment (.txt) that contains the PO#, RMA# and Item# (SKU). Using the ...
Mon, 5 Aug, 2019 at 12:01 PM
Request for Order Cancellation
Lowes will send requests for order cancellations. The cancellations are taken care of by Order Fulfillment. They also receive this order cancellation email...
Mon, 12 Aug, 2019 at 10:39 AM
Amazon EDI Issues
List of different Amazon Vendor Central messages and their solution: TypeDoc #Error MessageCauseSolutionPurchaseOrderAcknowledgement855The document provi...
Thu, 22 Aug, 2019 at 8:31 AM
CHUB Alerts
Three different kinds of CHUB Alerts: Acknowledgement failure (855). Confirmation failure. Invoice failure (810). Acknowledgement Failures MessageC...
Thu, 22 Aug, 2019 at 8:55 AM