List of different Amazon Vendor Central messages and their solution:


TypeDoc #Error MessageCauseSolution
PurchaseOrderAcknowledgement855The document provided was not in the correct format.
An 855 was created manually on VP and is missing info.Purge the 855 and asl OrderFulfillment to recreate it (see steps below on how to properly create 855).
OR
Ask OrderFulfillment to acknowledge the order on Amazon Portal.
Regarding purchase order 3J2KKUAV, there is no item with an identifier of "67094" on the original order, or the item has a different ID than the one you sent to us. 
Problem with catalog setup.
Ticket https://globeelectric.freshdesk.com/a/tickets/30368 		Change to be done on Amazon side. This is just a warning, they are still processing the orders.
AdvanceShipmentNotice856The Purchase Orders (PO) mentioned on PRF01 segment of ASN 'ST1190425' (BSN02) are either unconfirmed or closed.
Usually orders are closed on Vendor Central.Send an email to OrderFulfillment, GlobeOperations and Tam notifying them that the ASN failed because order is cancelled on Vendor Central.
Your Advance Shipment Notification 'ST1213936' (BSN02) contains invalid product ID(s) for the following purchase order: 'Purchase Order# 6FCFLAJO Product Id(s): B07R634M2P '
Missing or wrong cross-reference.Notify Tam N. of the error and ask him to correct the cross-reference.
If it is urgent, ask Tam to get OF to create the cross-reference directly in GP, that way you can manually import it to VP once its done. Then generate the ASN from the 945 and send it.
The ASN 'ST1218887' (BSN02) has excess item quantities for the following PO-ASIN combinations : 'PO 15FAWSDW: B07HK3HJQK,B07HK3TMWH,B07HK5LXFG,B07HKF28KS'
Excess item quantity on order.No action is required.


How to create 855 for AMAZON from VP:
  1. Find the PO on VP.
  2. Right click the PO > Create the P.O. Acknowledgement from P.O.
  3. In the Line Items section (at the bottom), right click the middle of the grid > Add.
  4. Select the appropriate value for "Change Item Action" and click Go button (code R2 is not set up. select IR or R3 instead).
  5. Fill in the following fields:
    • Line = 1
    • Item ID = item number
    • Item Desc = item description (optional)
    • EDI Line = same as Line
    • EDI Qty = qty on PO
    • Rev Qty = same as EDI Qty
    • EDI UOM = unit of measure on PO (i.e. EA).
    • EDI Price = price on PO.
    • Item Qual = qualifier on PO (i.e. VN).
    • EDI Item ID = same as Item ID
    • Acct UOM = unit of measure from GP (i.e. EACH).
    • Acct Qty = same as EDI Qty
    • Acct Price = same as EDI Price
  6. Repeat steps 3 to 5 for each item in the PO.
  7. Click "Create PO Ack" button.
Where to find the information required:
  1. Double click the PO on VP.
  2. Check the Line Items section (at the bottom). - see highlighted fields in screenshot below.